Informativa sulle spedizioni

Shipping methods and shipping costs

Our shipments are carried out via Express Courier or standard shipping. When shipments are made via express courier, following the departure of the ordered products, the customer will receive an email with the tracking number with which they can follow and trace the shipment in real time. This information will be sent directly by the courier to ensure 100% service for the customer. The goods are packed and delivered to the courier within the times and under the conditions stated above or specified on each product page. The delivery time is indicated in your user panel within each order summary. The number of days required for delivery is to be considered strictly in working days. When the order is entrusted to the courier, delivery times vary from 7 to 14 working days (excluding islands and remote areas). The aforementioned delivery times are, in any case, indicative and may vary due to factors beyond our control (bad weather, strikes, etc.). In the case of payment on delivery (COD), the courier is instructed to collect the amount due before delivering the package (checks are not accepted). In case of absence, the courier may leave a notice or attempt delivery again, after which the goods will be held at the relevant branch for a few more days. In case of collection at their office, there are generally no additional costs. We advise the customer, at the time of delivery, to verify that the number of packages corresponds to that indicated on the transport document and that the packaging is intact and does not show any damage or obvious alterations. In the event of discrepancies, damage, or obvious alterations, immediately contest these circumstances to the person making the delivery, by writing "RECEIVED WITH RESERVATION - damaged package" on the document to be signed. Only in this way will it be possible to attribute any transport-related damage to the courier after delivery. The limitation on compensation due from the carrier is set at a national level at 1 euro for every kg of gross weight of the lost or damaged goods. Otherwise, the package is considered to have been delivered correctly. Refund: Under no circumstances can MarvellBoss Store be held responsible for shortcomings that occur during transport.

Purchase documents

Each order will be accompanied by a delivery note (DDT) that can be used as a document certifying the validity of the warranty.

Safety and liability

MarvellBoss store will not be held responsible for any direct or indirect damage resulting from improper or non-compliant use of the products sold. It is recommended to carefully read the manufacturer's warnings and instructions contained in the package. The products sold comply with the standards and are approved according to European Community regulations. MarvellBoss Store does not provide the services purchased on its site. The service provider specifically indicated in each promotional page is the subject responsible to the consumer for the conformity, safety, and, in general, the content and quality of the service.

Company information

Trade name: MarvellBoss

Phone number: +393510451727

Email: support@marvellboss.com

Physical address: Via Angola 8, 44015 Portomaggiore FE, Italy